Hi Hayley Sent via email Sept 11
Just back from Thailand and wanted to drop you a line to say we
had a great time. The Twinpalms was a fantastic hotel, great staff,
service, food, facilities, the room was amazing and the beach,
beautiful. The cooking class was a really fantastic inclusion and
great fun to do. It was a perfect location too with other bars and
dining options close by. I have already recommended it to several
friends (through MyThailand, of course). The Vie hotel was also a
great choice. Perfect location within walking distance to
everything - particularly shopping. The transfers and meet and
greet as always was a real bonus (the cars to and from Bangkok were
a BMW and a MERC, which made us feel very important). We're already
thinking of the next trip, in March or April. Either back to
Thailand and maybe Bali. I keep spruiking your name to people we
meet (or friends back here) as we've never found better deals than
through MyThailand and the service and organisation is always
fantastic. Nothing to think or worry about.
Will stay in touch.
Thanks again,
Cory P, Melbourne
Hi Sheree, Sent via email August 2011
Our holiday was excellent from start to finish. The service at
the Airport in Phuket was fast and efficient, the taxi drive to and
from the Avista Resort at Kata Beach was safe and pleasant and the
Avista was absolutely superb. It is no wonder that the Resort
received an award from Tripadvisor in 2010. The Staff could not do
enough for you .The customer always comes first. Our rooms were
spacious and spotless.
The Blue Elephant Cooking School was beyond our expectations with
excellent tuition from Charles. The day trip with the Elephant Ride
gave us the flexibility to choose where we wanted to go rather than
where the Driver suggested. We did not want to go shopping but
visit National Parks and scenic sites so the driver obliged. My
Thailand Representative was helpful and efficient.
As you can see, we had a great time and would consider going
with My Holiday Centre sometime in the future.
Best wishes
Krys and Peter K, WA
Hi Leanne, Sent via email August 2011
Well, what a holiday. We are back safely after 10 great days
away in Thailand.
The Westin Siray Bay in Phuket was a fantastic location and the
staff surrounds and amenities were just brilliant. The Resort
Manager had a number of discussions with us and we highlighted
these comments. The only negative ( and it is not really a
negative, it is just a comment) the resort is a little isolated but
great if you just want rest and relaxation as we did. If you are a
younger rager, maybe not ideal.
We ate and drank and swam and just chilled and the weather added
to this environment. The shopping in Phuket town was also fun with
a trip arranged by your representative in Phuket
Re Bangkok, the Sheraton was amazing and once again the staff
also excelled. The city and the shopping was great and we await
with trepidation our credit card bill. Our collection by My
Thailand people at each location was spot on.
May we thank My Thailand for impeccable service and in
particular you. Your service and attitude to Dianne and I was above
reproach. We would appreciate notification of any other Special
Deals/Packages that come up in the future.
Kindest Regards
Trevor & Dianne F, Victoria
Good Morning to the team at My
Thailand / Amelia Sent via
email August 2011
On behalf of myself my husband Kevin and our travelling
companions The O'Grady'S we would like to thank the team at My
Thailand and especially Amelia, our travel consultant, for all the
hard work she put in with helping us with our booking. This holiday
was very special to both parties travelling as the O'Grady's
celebrated there 30th wedding anniversary while in Thailand and
Amelia was so helpful with organising special arrangements etc to
make there holiday something they will remember for a very long
time. We cannot sing the praises of your company enough to anyone -
told people we meet while on holiday and everyone back home what a
great deal and inclusions we received and how smoothly things went
and that we will be definitely booking future travel with you -
matter fact speaking with Amelia now for travel next year. From the
time we arrived in Phuket to the time we left we where treated like
VIP's. The Twinpalms resort was just a dream and we are booking for
next year we enjoyed the stay that much. It is all the little added
features that you have that make a holiday so special. The cruise
we got at the Twinpalms resort was just an incredible day and
something we will remember for a long time with fond
memories.
Can you please thank your team (drivers etc) at My Thailand in
Phuket for all there wonderful service. The cars we got picked up
in where just lovely and the people at the airport were so
efficient and thoughtful we felt very important - not allowed to
carry any bags or anything. Nothing was to much trouble for them so
a big thankyou goes out to everyone. Once again a BIG thankyou to
everyone we will be singing your praises to all we know about what
a great travel company you are to deal with and I cannot wait to
book my next holiday with you. Please feel free to use this as an
endorsement for your company as I feel so strongly that you deserve
the praise that I would be happy to tell anyone to book with
you.
Regards,
Leanne W, Sydney
Dear Tom, Sent via email August 2011
We have just returned from out holiday to Bangkok and Phuket and
really enjoyed all the wonderful arrangements you have put in place
for us. In particular, I would like to thank you for organising
wheelchair assistance throughout the airports - that made our
transfers run so smoothly that it took a lot of stress out of
travelling with a disabled passenger.
Thanks once again.
Regards,
Carol L. Clayton South
Hi Fiona Sent via email July 2011
Thank you for organising our holiday to Andaman White Bay Resort
in Phuket. Can I say the experience we had with The Holiday Centre
exceeded our expectations in every way. The value and worry free
travel you give compared to your competitors is to be commended. We
will be back to the Holiday Centre in the future.
Thank you again.
Alison and Stuart M. Kangaroo Point QLD
Hi Teresa, Sent via email May 2011
We had a fantastic time in Phuket and we were VERY impressed
with the accommodation at the Outrigger Laguna, as well as the
service from the My Phuket staff. From the moment we got off the we
were looked after like VIP's. We were whisked through immigration
and to our waiting car, and from then on the staff were falling
over themselves to help us. The My Phuket concierge in Phuket,
"Woonsen" visited us on the day after we arrived to make sure all
our tours and activities were arranged correctly. Don our driver
was always punctual, friendly and willing to go where we asked when
we asked. The same was the case when we left - VIP service and
access to the Coral Lounge was a great way to end the trip!!!
The room at the Outrigger was great - plenty of room and the
pool out the back was awesome!!! The staff were super friendly and
attentive and nothing was too much trouble. Our only gripe was the
unit next door was being maintained so there were workers outside
on some days which was a bit uncomfortable, but this was our only
concern. All in all the trip was awesome and we all agreed that the
package offered by "My Phuket" was exceptional. When we travel
overseas again we would certainly book with you again!!!
Regards,
Paul T, Sydney.
Dear Natalie, Sent via email July 2011
Hi and hope you are doing well. Thank you for arranging a very
nice and enjoyable holiday for us in Phuket. Your team led by
Woonsen in Phuket are extremely competent and ensured that from the
moment of landing to us leaving Phuket we were comfortable. The My
Puket driver Tae was extremely good and patient with our varied
demands. The tours including the elephant safari, Phi Phi Island
and the extra Thai Cooking class in the Blue Elephant school were
very well organized and left us with many pleasant memories.
The Outrigger hotel villa was very nice, spacious and suited us
very well and we loved the attached swimming pool. It is a very
good idea for families with kids . The only down side to the hotel
was the lack of decent eating places within the facilty as there
being only one average restaurant with limited choice for breakfast
and dining. The other aspect was that the Layan Beach is a good 5-8
minutes drive away and hence going to the beach required planning
from both ends. Needless to say the rooms in the villa were very
neat and tidy always and staff wanting to help but ensuring that it
was done properly.
In a nutshell we think the Outrigger villas offered good value
for families and it would have been nicer if the beach was next
door and they worked harder on improving the food choices. My wife
enjoyed the villa experience and hence please let me if you have
any villas available with a beach next door in you plans for Bali
also.
Please pass on our sincere thanks to your My Phuket team in
Thailand too.
Best regards,
Valmiki C, Perth
To Whom It May Concern, The Holiday
Centre Sent via email May
2011
I write to you (belatedly due to illness), to THANK YOU so much
for the most wonderful holiday that my husband and I experienced
recently at the Twinpalms Resort Phuket. Prior to booking with you,
I had done an inordinate amount of research into where to go, what
to do, and where to stay. I guess I particularly wanted to ensure
we had a wonderful stress free holiday with value for money.
I certainly had no intention of booking our holiday with My
Phuket, nor from one of those "specials from the paper" for that
matter, but I could not help but book with you after talking to one
of your Consultants, Mr Tom McMenemie.
From the outset, Tom made me feel very comfortable and confident
in the advice he was providing. Tom was the most friendly,
considerate and polite gentleman I have ever experienced when
dealing with any company on the phone. Tom's engaging personality
coupled with great sense of humor and honest advice was such a
breath of fresh air. As I am sure you are already aware, Tom is an
amazing credit to you and your team.
Tom made a number of suggestions early in scoping calls and at
no stage applied any pressure, rather, Tom continually offered
alternatives to all aspects of our plan. Within 2 calls we had
decided to book with Tom instead of doing it ourselves on line and
we are so, so pleased that we did.
My Phuket was just fantastic. From the moment we stepped off the
plane in Phuket, every fine detail had been taken care of. Our
collection and clearance at the airport was great and so hassle
free, our My Phuket driver from the airport, Mr Don, was an
absolute delight. So much so that we hired him for another 2 full
days for touring around the island. It was so nice to have a safe,
comfortable and reliable driver that we call upon knowing that Mr
Don was also employed by My Phuket.
The Twinpalms Resort was everything and some that Tom had
described and we were not disappointed. The staff there we just so
lovely and we enjoyed all aspects of the resort. Your My Phuket
bonuses were just brilliant... The Thai cooking class at the Blue
Elephant was one of the highlights of our trip. We also took
advantage of the Andaman cruise which was another superb activity
and made us feel so special. The My Phuket vouchers also came in
very handy and we used many of them whilst we were there, again
providing real value for money on our holiday. The My Phuket
initiative of providing a Wine, Dine & Spa Credit in the resort
restaurants and bars is another brilliant idea and great that we
could use it at all of the restaurants.
Incidentally, whilst at the Twinpalms, we met another couple who
had booked through My Phuket. I explained that I had booked with
Tom and found him to be just outstanding in all aspects of the
trip. Funnily enough, the other couple had booked with Tom as well
and also spoke glowingly of his service and support. So much so, I
understand that they have already referred another family of 6 to
Tom for a trip to Twinpalms in September !
Our My Phuket experience exceeded all expectations and we will
be booking further holidays with you again (Tom) soon.
Most kind and grateful regards,
Leanne D. Queanbeyan East NSW.
Good afternoon Hayley, Sent via
email May 2011
I just wanted to say thank you for all of your assistance with
our holiday to Thailand.
We had an absolutely fabulous time. My Phuket staff were great and
the Outrigger Laguna was fantastic. Will contact you when we next
need to book.
Regards
Sheralee I. Sydney
Hello Fiona, Sent via email May
2011
I just wanted to say thank you for all of your assistance with
our holiday to Thailand.
I would like to congratulate The Holiday Centre for the awesome
holiday you organised for us to Phuket. We have travelled quite a
lot but the service we experienced on our trip to Phuket was simply
brilliant. It was so well organised and the transfers to and from
the Airports were exceptional. We also arranged some day trips
through My Phuket tour booklet, they were so professional and they
were so well priced. We were so impressed with your company that we
will certainly use you again and also would highly recommend it to
friends and colleges. Thank you for making our trip a trip to
remember. Very impressive.
Regards
2 very satisfied customers,
Vido & Debra T. Victoria
